Tao and the Art of Reference
Workshop attendees will discuss the importance of good reference services in libraries and review verbal and non-verbal cues that make a significant difference in a reference interaction. The reference interview process, including how to follow up questions with customers, will be demonstrated.
Who should attend: Library Directors and Staff
Contact: Alysia Peich
Register: CE Catalog
| Date and Time |
Location |
|---|---|
| Feb. 16, 2010 1:00 P.M. - 2:00 P.M. |
Adobe Classroom |
| Mar. 18, 2010 10:00 A.M. - 11:00 A.M. |
Adobe Classroom |
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Alysia Peich
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last modified
Jan 27, 2010 12:56 PM
