How To Add an E-mail Account

1. Login to your library's domain administration interface.
   
2. In the left panel of the domain administration screen, click on the Users button
   
3. In the Username field, type the new user's account name
4. In the Password field, type the new user's password
5. Record the username and password on the Golden Ticket
   
6. Scroll down to Full Name and type in first name and last name of the person
   
7. Click on the Create account button on the right-hand side
8. Check for a confirmation message that says “User saved” near the top of the page

NOTES:

• Each library is allocated 2GB of e-mail storage
• Each library is limited to 20 user accounts in their domain
• The maximum message size the system will accept is 50MB
• Each user account has 100MB storage limit
• Names and passwords can include letters, numbers, underscores, dashes and dots
• Minimum password length is 6 characters
• 5 bad passwords in a row will block the account for 10 minutes
• Mail delivery will be disabled after 180 days of inactivity
• Accounts are deleted after 365 days of inactivity (automatically)
• Held spam is deleted after 14 days
• Messages in the Trash are deleted after 30 days