How can I check the status of a loan request?

You can check the status of a loan request by viewing the contents of the SILO ILL queues or by viewing the history of a specific ILL transaction.

There are four unique queues in the SILO ILL system:

• Borrower Open
• Borrower Closed
• Lender Open
• Lender Closed
  

When you make a loan request it stays in the Borrower Open queue until it's filled or it's completed it's run through the system.  After the request is filled or completed, it moves to the Borrower Closed queue.  To check the status of a recent loan request, view the Borrower Open queue first.  If the loan doesn't show up there, view the Borrower Closed queue.

For instructions on viewing the Borrower Open queue, please see section 10.40.10 of the SILO ILL users manual.  To view the Borrow Closed queue, follow the same instruction, but at step #3 select "Borrower" and "Closed" from the drop-down menus instead.

If you know the specific ILL transaction number, you won't need to search through the queues.  You can go directly to the transaction history instead.  For instructions on viewing the history of an ILL transaction, please see section 10.60.00 of the SILO ILL users manual.