Statement of Policy
The State Library of Iowa complies with the Americans with Disabilities Act of 1990, Public Law 101-336 (ADA), which prohibits discrimination on the basis of disability. The ADA requires that no qualified individual with a disability shall, on the basis of a disability, be denied the benefits of government services, programs, or activities.
Accordingly, the State Library of Iowa WILL:
- Take appropriate steps to ensure that communications with applicants, participants, and members of the public with disabilities are as effective as communications with others.
- Make reasonable accommodations in policies, practices, or procedures when necessary to avoid discrimination on the basis of disability, unless a fundamental alteration in a local government program would result.
- Operate its programs so that, when viewed in their entirety, they are readily accessible to and usable by individuals with disabilities.
How to Request Reasonable Accommodations
Persons who need an accommodation in order to receive the benefits of a State Library of Iowa service, program, or activity should fill out the Reasonable Accommodation Request Form. For more information, contact the Library Administration at 1112 E. Grand Ave., Des Moines, Iowa, 50319, email@example.com, 515-281-4105, 800-248-4483.
Persons who believe they have been discriminated against based on their disability should file an A.D.A. Grievance Process: Service Delivery Discrimination Complaint Form. Individuals may also file an administrative complaint with the U.S. Equal Opportunities Commission (E.E.O.C.) within 180 days of the date of the alleged discrimination or may file a lawsuit for injunctive relief and damages. Any or all of these methods may be pursued at the same time. Individuals are protected from retaliation or coercion when pursuing their rights or responsibilities under the A.D.A.
If not satisfied with the response of the Library Administration, you may appeal to the Iowa Commission of Libraries. If still not satisfied, you may file your complaint with the U.S. Department of Justice, Civil Rights Division, 950 Pennsylvania Ave. NW, Disabilities Rights Section NYAV, Washington, DC 20530(800) 514-0301 (Voice) or (800) 514-0383 (TTY).
Approved by the Iowa Commission of Libraries on August 6, 2015